Privacy Policy

Introduction

FriendnestHQ Digital ("we," "us," "our," or "the Company") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access or use our platform ("the Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following categories of information:

Personal Information

When you interact with our platform or contact us, we may collect:

• Name and contact information
• Email address
• Communication preferences
• Any information you voluntarily provide through contact forms or communications

Technical Information

When you visit our platform, we automatically collect certain technical information:

• IP address and general location information
• Browser type, version, and language settings
• Operating system and device information
• Pages visited and time spent on each page
• Referring website or traffic source
• Date and time stamps of visits
• Clickstream data and user interaction patterns

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Session cookies to maintain user preferences and settings
• Local storage to remember age verification status
• Analytics cookies to understand platform usage and performance
• Functional cookies to enable specific platform features

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect platform functionality.

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining the platform's functionality and services
• Responding to your inquiries and providing customer support
• Improving and optimizing the user experience and platform performance
• Analyzing platform usage patterns and user behavior
• Ensuring compliance with age verification requirements
• Detecting, preventing, and addressing fraud, abuse, or security issues
• Complying with legal obligations and enforcing our Terms of Service
• Developing new features and enhancing existing services

Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise monetize your personal information. However, we may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating the platform, conducting analytics, providing technical support, or delivering services. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to:

• Comply with legal processes or law enforcement requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate or prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

Data Security

We implement comprehensive security measures to protect your personal information:

• Industry-standard encryption for data transmission (SSL/TLS)
• Secure data storage with access controls and authentication
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Continuous monitoring for suspicious activity and security threats

While we employ robust security measures, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to certain processing activities
• Data Portability: Request a copy of your data in a structured format
• Restrict Processing: Request restriction of certain processing activities
• Withdraw Consent: Where processing is based on consent, withdraw consent at any time

To exercise any of these rights, please contact us through our Contact Page. We will respond to your request within applicable legal timeframes.

Children's Privacy Protection

FriendnestHQ Digital is exclusively intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or maintain personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such data and terminate any associated accounts.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other legally recognized transfer mechanisms

Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We strongly recommend reviewing the privacy policies of any third-party sites you visit.

Cookie Management

Most web browsers allow you to control cookies through their settings preferences. You can:

• Delete existing cookies from your device
• Block future cookies from being placed
• Set your browser to notify you when cookies are being used
• Disable cookies entirely (may affect platform functionality)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Effective Date" at the top of this policy
• Providing additional notice for significant changes when required by law

Your continued use of the platform after any modifications indicates acceptance of the updated policy.

Data Protection Officer

If you have questions about our privacy practices or wish to exercise your privacy rights, you may contact our data protection team through our Contact Page.

Legal Basis for Processing

Our legal basis for collecting and using personal information depends on the specific information involved and the context in which we collect it. We typically rely on:

• Consent when you voluntarily provide information
• Legitimate interests for analytics and platform improvement
• Legal obligations for compliance requirements
• Contract performance for service delivery

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Page. We are committed to addressing your privacy concerns promptly and effectively.

Consent

By using FriendnestHQ Digital, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the platform immediately.